Terms and Conditions – Baemingo AB
Last updated: 2026-04-13
1. Introduction
These General Terms and Conditions (“Terms”) govern the Customer’s use of products and services provided by Baemingo AB, reg. no. 559007‑7920 (“the Provider”, “we”, “us”). By using the Service, ordering products, or registering an account, the Customer accepts these Terms in full.
2. Definitions
Service: Cloud-based POS software, payment integrations, administration, reports, backoffice, and related features.
Customer: The legal entity entering into an agreement with the Provider and using the Service.
Payment Flow: All payments, including card and digital payments, processed through the Provider’s or its partners’ systems in connection with the Customer’s sales.
3. Scope of the Service
The Service includes, but is not limited to:
- Cloud-based POS system with checkout functionality
- Mobile POS and handheld devices
- QR-based ordering flows
- Express and table checkout
- Digital kitchen displays
- Backoffice modules and reports
- Integration support with third-party systems
The Provider may continuously update, develop, and improve the Service.
4. Customer Responsibilities
The Customer is responsible for:
- Using the Service in compliance with applicable law and good business practice
- Protecting login credentials and access rights
- Ensuring correct registration and handling of data
- Notifying the Provider of security incidents
The Customer is responsible for all information and data recorded in the system.
5. Ordering, Term and Termination
The agreement is considered concluded when the Customer accepts an offer or activates an account.
Term of Agreement:
- Initial term: 12 months
- After the initial term, the agreement continues until terminated with 3 months’ notice
Termination: Termination must be made in writing. Outstanding fees are settled according to these Terms.
6. Pricing, Invoicing and Payment
Prices are stated in the agreement or current price list. All amounts are excluding VAT unless otherwise indicated.
- Subscription fees are invoiced monthly in advance
- Transaction fees are invoiced in arrears based on actual usage
- Payment terms: 30 days from invoice date
- Late payment incurs interest according to applicable law
6.1 Offsetting via Payment Flow
If the Customer uses payment services where payments pass through the Provider’s or its partners’ systems (“Payment Flow”), the Provider has the right to offset and deduct fees directly from the Customer’s funds before payout.
6.2 Charging Subscriptions via Card Revenues
The Provider may deduct recurring subscription and transaction fees directly from the Customer’s card revenues prior to payout.
6.3 Final Settlement on Termination
Upon termination, the Provider has the right to deduct outstanding fees, remaining subscription charges, and hardware-related costs from the Customer’s Payment Flow.
7. Payment Handling and Card-Related Claims
The Customer is responsible for chargebacks, reversals, and card claims. The Provider may offset such claims against the Payment Flow and withhold funds until resolved.
8. Operation, Downtime and Support
The Provider provides operation and support according to current routines. Planned downtime may occur. Support is available via email, phone, and customer portal.
9. Customer Data and Confidentiality
The Customer owns all data recorded. The Provider may only process data for operation, support, analysis, improvement, and legal reporting.
10. Intellectual Property Rights
All rights to software, documentation, and trademarks belong to the Provider or its licensors. The Customer is only granted usage rights during the term of the agreement.
11. Limitation of Liability
The Provider is not liable for indirect damages, lost profits, goodwill losses, or data loss. Total liability per year is limited to paid license fees.
12. Force Majeure
Neither party is liable for delays or damages caused by circumstances beyond control, including natural disasters, war, governmental actions, cyberattacks, or telecommunications failures.
13. Governing Law and Disputes
Swedish law applies. Disputes are resolved in Swedish courts, with Stockholm District Court as first instance.
14. Changes to Terms
The Provider may amend the Terms. Changes are notified by email or published on the website at least 30 days before taking effect.