Cookie Policy

Last updated: 2025-11-19

This Cookie Policy explains how we use cookies and similar technologies on our website. By continuing to use our site, you agree to the use of these technologies as described below.


What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and enable certain features.

We use only the cookies that are essential for operating our website and providing core functionality. We do not use tracking cookies for advertising, and we do not sell or share your data with third-party advertisers.


Cookies We Use

1. Essential Analytics (Plausible)

We use Plausible Analytics, a privacy-focused and cookie-light analytics service.

Plausible helps us understand how visitors use our website so we can improve content and performance.

  • Plausible does not use traditional tracking cookies.
  • No personal data such as IP addresses, device identifiers, or cookies that follow you across websites are stored.
  • All analytics data is aggregated and anonymized.

Plausible is considered strictly necessary for operating and improving the website, which means it cannot be disabled.


2. Customer Support & Messaging (Intercom)

We use Intercom to provide customer support features such as chat and in-app messages.

Intercom may set cookies that are necessary to:

  • enable live chat and help desk functionality,
  • maintain chat sessions,
  • improve support interactions.

These cookies are required for the support system to function correctly and are therefore necessary cookies. They cannot be turned off.

Intercom cookies may store technical data such as:

  • session identifiers,
  • conversation history,
  • basic browser information.

They do not track you outside our website.


Why You Cannot Opt Out

We only use cookies and technologies that are essential for:

  • delivering basic website functionality,
  • providing customer support,
  • improving the website’s performance and reliability.

Because these are strictly necessary for the site to function, they cannot be disabled individually.

If you choose not to accept essential cookies, your only option is to discontinue using the site.


How Long Cookies Are Stored

  • Plausible: uses no persistent cookies.
  • Intercom: may store session cookies (deleted when you close your browser) and functional cookies with limited lifespans.

Specific cookie lifetimes are determined by each service.


Third-Party Services

Our two third-party service providers are:

  • Plausible Analytics (EU) – privacy-focused analytics.
  • Intercom (US/EU) – customer messaging and support.

These services process minimal information strictly necessary for functionality. Data is not shared for marketing or advertising.

For more details, you can review their privacy policies:


Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be published on this page with a revised “Last updated” date.


Contact Us

If you have any questions about how cookies are used on our site, you can contact us at: support@baemingo.com